Contact
Please get in touch with our Customer Service team at 877-340-8777 or customerservice@obi.org to schedule an appointment or to speak to a representative.
Our Blood Institute Call Center
Our customer service representatives are always looking to provide our donors with the best possible customer service experience possible, and are standing by to answer donor questions & schedule appointments. To these representatives, helping donors is much more than just a job; it's a calling.
Additional Contact Information
Not looking to donate? Find the right contact for your needs.
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Media Inquiries
Our Community Relations staff is available 24 hours a day to respond to media questions or to schedule an interview. For Texas & Oklahoma inquiries, contact Jacklyn Chappell, PR Manager, at 405-243-1103 or Jacklyn.Chappell@obi.org. For Arkansas inquiries, contact Joshua Gwin, Public Relations, at 405-388-0963 or Joshua.Gwin@obi.org.
(For marketing solicitations or other solicitations, please email our team.)
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Appointments and Concerns
Please contact our Customer Service team at 1-877-340-8777 or customerservice@obi.org to schedule an appointment or to speak to a customer service representative.
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Post Donation Inquiries
For all other inquiries, please contact 405-419-1354 or customerservice@obi.org.
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Post Donation Illness
If you should become ill or feel your blood is not safe for transfusion, please call 405-297-5581 (in Oklahoma City) or 1-800-375-7654 (outside Oklahoma City). If your symptoms worsen markedly, seek urgent care.
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Hospital and Medical Staff Only
Our Medical Directors are available 24/7 for consultation on routine and difficult cases and may be reached at 800-375-8778. For assistance with therapeutic apheresis procedure requests, the on-call therapeutic apheresis specialist can also be contacted at 800-375-8778.
Contact Your Donor Center
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Ada Donor Center
Address: 1930 Stonecipher Blvd, Ada, OK 74820
Customer Service: 877-340-8777
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Ardmore Donor Center
Address: 2235 Merrick Drive, Ardmore, OK 73401
Customer Service: 877-340-8777
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Central OKC Donor Center
Address: 901 N. Lincoln, Oklahoma City, OK 73104
Customer Service: 877-340-8777
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Coffee Memorial Blood Center
Address: 7500 Wallace Blvd., Amarillo, TX 79124
Customer Service: 877-340-8777
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Edmond Donor Center
Address: 3409 S. Broadway, Suite 300, Edmond, OK 73013
Customer Service: 877-340-8777
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Enid Donor Center
Address: 301 E. Cherokee, Enid, OK 73701
Customer Service: 877-340-8777
